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SEPTA Key Card Support
SEPTA Key Card Support
These articles provide support for the most common errors associated with SEPTA Key Cards, and how to avoid or fix them
What do I do if my SEPTA Key Card is invalid?
What do I do if my SEPTA Key Card is a Senior or Reduced Fare Card?
How do I fix a negative balance on my SEPTA Key Card?
What do I do if my SEPTA Key Card is hotlisted?
What do I do if my SEPTA Key Card is inactive?
What do I do if my SEPTA Key Card is expired or about to expire?
How do I disable autoload on my SEPTA Key Card?
What do I do if my SEPTA Key Card is linked to a different partner program?
What do I do if my SEPTA Key Card already contains a conflicting product (i.e. weekly or monthly pass)?