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What it means when your SEPTA Key Card is invalid, and how to fix it.

What do I do if my SEPTA Key Card is invalid?

What it means when your SEPTA Key Card is a Senior or Reduced Fare Card, and how to fix it.

What do I do if my SEPTA Key Card is a Senior or Reduced Fare Card?

What it means when your SEPTA Key Card has a negative balance, and how to fix it.

How do I fix a negative balance on my SEPTA Key Card?

What it means when your SEPTA Key Card is hotlisted, and how to fix it.

What do I do if my SEPTA Key Card is hotlisted?

What it means when your SEPTA Key Card is inactive, and how to fix it.

What do I do if my SEPTA Key Card is inactive?

What it means when your SEPTA Key Card is expired or expiring, and how to fix it.

What do I do if my SEPTA Key Card is expired or about to expire?

Why you should not have autoload enabled on your SEPTA Key Card, and how to fix it.

How do I disable autoload on my SEPTA Key Card?

What it means when your SEPTA Key Card is already enrolled in another partner program, and how to fix it.

What do I do if my SEPTA Key Card is linked to a different partner program?

What it means when your SEPTA Key Card contains a conflicting product, and how to fix it.

What do I do if my SEPTA Key Card already contains a conflicting product (i.e. weekly or monthly pass)?

Support

These articles provide support for the most common errors associated with SEPTA Key Cards, and how to avoid or fix them

SEPTA Key Card Support

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