SEPTA Key Card Support

These articles provide support for the most common errors associated with SEPTA Key Cards, and how to avoid or fix them.

9 articles
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Written by Leo Walsh

What do I do if my SEPTA Key Card is "invalid"?

What it means when your SEPTA Key Card is "invalid", and how to fix it.
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Written by Leo Walsh. Updated over a week ago

What do I do if my SEPTA Key Card is a Senior or Reduced Fare Card?

What it means when your SEPTA Key Card is a Senior or Reduced Fare Card, and how to fix it.
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Written by Leo Walsh. Updated over a week ago

How do I fix a negative balance on my SEPTA Key Card?

What it means when your SEPTA Key Card has a negative balance, and how to fix it.
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Written by Leo Walsh. Updated over a week ago

What do I do if my SEPTA Key Card is hotlisted?

What it means when your SEPTA Key Card is hotlisted, and how to fix it.
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Written by Leo Walsh. Updated over a week ago

What do I do if my SEPTA Key Card is inactive?

What it means when your SEPTA Key Card is inactive, and how to fix it.
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Written by Leo Walsh. Updated over a week ago

What do I do if my SEPTA Key Card is expired or about to expire?

What it means when your SEPTA Key Card is expired or expiring, and how to fix it.
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Written by Leo Walsh. Updated over a week ago

How do I disable autoload on my SEPTA Key Card?

Why you should not have autoload enabled on your SEPTA Key Card, and how to fix it.
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Written by Leo Walsh. Updated over a week ago

What do I do if my SEPTA Key Card is linked to a different partner program?

What it means when your SEPTA Key Card is already enrolled in another partner program, and how to fix it.
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Written by Leo Walsh. Updated over a week ago

What do I do if my SEPTA Key Card already contains a conflicting product (i.e. weekly or monthly pass)?

What it means when your SEPTA Key Card is contains a conflicting product, and how to fix it.
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Written by Leo Walsh. Updated over a week ago