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SEPTA Key Card Support
These articles provide support for the most common errors associated with SEPTA Key Cards, and how to avoid or fix them
What do I do if my SEPTA Key Card is invalid?
What do I do if my SEPTA Key Card is a Senior or Reduced Fare Card?
How do I fix a negative balance on my SEPTA Key Card?
What do I do if my SEPTA Key Card is hotlisted?
What do I do if my SEPTA Key Card is inactive?
What do I do if my SEPTA Key Card is expired or about to expire?
How do I disable autoload on my SEPTA Key Card?
What do I do if my SEPTA Key Card is linked to a different partner program?
What do I do if my SEPTA Key Card already contains a conflicting product (i.e. weekly or monthly pass)?