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Jawnt Pass FAQ
Jawnt Pass Reimbursement Policy
Jawnt Pass Reimbursement Policy
Jawnt Team avatar
Written by Jawnt Team
Updated over a week ago

What do I have to include in my reimbursement request?

  • The merchant’s name

  • The date of the purchase

  • The amount of the purchase

  • Whether the transaction was for parking or transit

  • A photo of a receipt

  • A description of the reason why this request is eligible for reimbursement. This field is required for parking, and optional for transit.

A screenshot of the Request Reimbursement screen in the Jawnt platform. It reads "Enter the information from the purchase you would like reimbursed." followed by required fields for Merchant, Purchase Date, Total Amount, Transaction Type (Transit or Parking), a button to select and upload a receipt, and an open text field to give a reason for the reimbursement.

What do I have to include in my receipt?

A receipt must be submitted with every reimbursement request.

  • Submissions can be photos or screenshots of either physical or electronic receipts.

  • The photo must include the purchase date, merchant name, and amount.

  • Standard photo formats (PNG, GIF, JPG) are accepted, as well as PDFs.

  • Details of a debit or credit card transaction are acceptable if the vendor only sells goods that are eligible for reimbursement, such as a transit agency.

  • There cannot be other non-reimbursable expenses on the receipt.

What qualifies as “transit” or “parking”?

Transit pass.

A transit pass is any pass, token, farecard, voucher, or similar item entitling a person to ride, free of charge or at a reduced rate, on one of the following.

* Mass transit.
* In a vehicle that seats at least 6 adults (not including the driver) if a person in the business of transporting persons for pay or hire operates it.

Mass transit may be publicly or privately operated and includes bus, rail, or ferry.

Qualified parking.

Qualified parking is parking you provide to your employees on or near your business premises. It includes parking on or near the location from which your employees commute to work using mass transit, commuter highway vehicles, or carpools. It doesn't include parking at or near your employee's home.

Jawnt’s policy

Transit is:

  • A publicly available fare product from a transit agency, such as SEPTA, BART, or Amtrak.

  • A single ride ticket, multi-ride ticket, time-limited pass (monthly pass), or contribution to a stored value card.

  • valid regardless of start or end location, or even city. Our interpretation of the IRS code is that the transit ride doesn’t need to be related to the rider’s employment.

  • not Uber, Lyft, or taxis.

Parking is:

  • Hourly, daily, or monthly.

  • For a location that can be verified to be near an office location or near a transportation hub in the employee’s home region. Transportation hubs include commuter rail stations. Jawnt defines “near” as within a half mile. The location must be identified on the receipt.

Is there a limit to how much I can request?

Qualified parking exclusion and commuter transportation benefit.

For 2024, the monthly exclusion for qualified parking is $315 and the monthly exclusion for commuter highway vehicle transportation and transit passes is $315.

Jawnt’s policy

  • The employee must have enough money in their account to fully cover the reimbursement request. We do not reimburse partial amounts. If an account has insufficient funds, we reject the request with a note to resubmit after more funds are loaded into their Jawnt Pass account.

  • Jawnt will approve requests for individual transactions greater than $315 (the monthly contribution amount) if it’s otherwise qualified and the employee has sufficient funds.

How long do I have to submit my request?


For this exclusive, treat the following individuals as employees.

* A current employee.
* A leased employee who has provided services to you on a substantially full-time basis for at least a year if the services are performed under your primary direction or control.

A self-employed individual isn't an employee for qualified transportation benefit purposes.

Jawnt’s policy

  • The receipt should show that the transaction occurred during a month when the employee was known by Jawnt to be “active” with their employer.

  • Receipts can be submitted within 180 days after the purchase date.

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