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Jawnt User FAQ
How do I update my Card Reference ID in Jawnt for my SEPTA benefit?
How do I update my Card Reference ID in Jawnt for my SEPTA benefit?

Whenever you get a new SEPTA Key card, you need to update your Jawnt account with the new card's Reference ID. Here's how you do it. :)

Leo Walsh avatar
Written by Leo Walsh
Updated over a week ago

For a walkthrough of this process, you can either watch the video below or scroll down and follow the written instructions. 🙂

Steps for updating your Jawnt account with your new Card Reference ID:

  1. Log in to your Jawnt account at app.jawntpass.com.

  2. Find your SEPTA enrolled benefit, click Edit.

  3. Scroll down to the Details section and click Card Reference ID.

  4. Erase the old Card Reference ID and Paste your new Card Reference ID.

    • Your new Card Reference ID should be Copied directly from your SEPTAKey.org account.

    • If you need help finding your Card Reference ID, click here.

  5. Click Save.

  6. You should now see your new Card Reference ID under the Details section.

    1. Please take note of the date that these changes will go into effect.

  7. Click Update enrollment on the bottom of the page.
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  8. This will bring you back to the My Benefits page, where you can see the status of your changes. You're done!

How will I know if my new Card Reference ID is accepted?

  • If there is an issue with your enrollment, you will receive an email from us within 1-2 business days.

  • If you do not hear from us, then you're all set! Look out for an email from us at the end of the month confirming that the pass has been loaded to your new card.

How do I transfer the contents of my old card over to my new card?

Great question! Please check out this article that explains exactly how to do that. 😄

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